B u s h t o n     M a n u f a c t u r i n g
Got a question? Give us a call: (620) 562-3557
Hours of Operation
Monday
Tuesday
Wednesday
Thursday
Friday
At Bushton Manufacturing, our staff is available Monday through Friday, 8am to 5:30 pm central time, to answer any questions and ensure you are completely satisfied with your product.
Bushton Manufacturing
PO BOX 127
319 S. Main Street
Bushton, KS 67427
Phone: 620-562-3557
Email: customerservice@hawkwoodworkingtools.com
In an effort to better serve our customers, we ask that you provide the following information in your message:


--Full Name (if not giving full name in the 'name' box)

--Complete address (both a shipping and a billing address if they are different)

--All Hawk tools you currently own. 
(please include
serial number and model number if you have it. This information should be on your machines.)


--A detailed message. (The more we know, the easier it is to assist you.)


Central Time
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Phone
Email
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Mailing Address
Detailed Message
8:30am - 5:30pm
8:30am - 5:30pm
8:30am - 5:30pm
8:30am - 5:30pm
8:30am - 5:30pm
PHONE PROBLEMS: We have had several customers complaining that they cannot reach us. We have been in contact with our phone company several times regarding this issue and here is their explanation:
THE PROBLEM
What's going on is something called least cost routing. As the receiving phone company we can't do anything about how our system receives the call.
THE SOLUTION
What needs to be done is customers need to call their phone providers and tell them that they can't call a certain number number (in this case the HAWK number (620) 562-3557) from their phones. A lot of times the company will try to say "well that number must be out or not working" and that is not the case. So they must be persistent in saying they know the number works they just can't call it. 
Once you've convinced them that it's their issue they will want specific times and dates that they tried calling so they can trace the calls to see where they are going bad.